Returns & Exchanges
Select the best way to move forward. Most fit issues are solved with a quick exchange or store credit. A regular refund is always available if needed.
How it works
- 1 Select your item inside the portal.
- 2 Choose exchange, store credit, or a regular refund.
- 3 Confirm — we’ll handle the rest.
Paid with Klarna? After starting your return, it may take a moment for Klarna to update your invoice. Still seeing an open amount? Email help@curvjeans.com with your order number — we process the return and make sure Klarna is updated.
Exchange for the perfect fit (or different style)
The fastest way to fix a fit issue — without waiting for money to come back.
- Receive your new item with free shipping
- Fast replacement (your size is reserved once confirmed)
- Most customers solve it with one exchange
What to expect: You’ll choose your new size in the next step.
Store credit with bonus
Turn your return into more to spend.
- Receive an extra 10% as a bonus
- Free return label included
- No expiration — use it anytime
Example: €90 item → €99 store credit. Smart choice: why get less when you can keep more?
Regular refund
Refund to your original payment method after the return is received.
- Processed within 5–10 business days after arrival
- No bonus applied
- Return shipping (€6.95) is deducted from your refund
If you prefer to close the loop completely, this option is available.
You’ll select your item and confirm your choice inside the portal.